Shipping Protection & Tipping Policy

Shipping Protection & Tipping Policy

We want every customer to enjoy a clear, convenient, and flexible checkout experience. For this reason, we provide optional services that you may choose to add to your order.

1. Completely Optional Add-Ons

Shipping Protection and Tipping are optional and are never required to complete a purchase. These charges will only apply when you actively select them during checkout.

  • Shipping Protection: Provides additional coverage for eligible packages that are lost, damaged, or stolen while in transit.

  • Tipping: An optional contribution to recognize the efforts of our fulfillment and customer service teams.

2. Shipping Protection Details

When Shipping Protection is added to an order, eligible delivery-related incidents may be covered according to the applicable terms and exclusions.

For complete coverage information, please visit:

https://zynorevella.com/products/shipping-protection

3. Refunds for Optional Charges

If you added Shipping Protection or a Tip by mistake—or simply changed your mind—you may contact us to request a full refund of that specific add-on charge.

Your request may still be submitted after the order has shipped. Once approved, the refund will be returned to your original payment method as promptly as possible.

4. Contact Information

For questions or refund requests related to these optional services, please contact us:

Our customer support team will be happy to assist you and help make your shopping experience as worry-free as possible.